Job Description

Job Description

Job Description

Sconza Candy Company, located in Oakdale, California, is a hand crafted quality candy manufacturing company, which has been in business since 1939. The company specializes in co-manufacturing and co-packaging of chocolate and sugar panned items. The company is seeking an IT Systems Administrator.

About the role

The IT Systems Administrator will be responsible for maintaining, configuring, and ensuring the reliable operation of our computer systems, servers, and network infrastructure. This role will play a key role in supporting the day-to-day technology needs of our organization while helping to plan and implement improvements that support business growth.

Key Responsibilities

· Install, configure, and maintain servers (physical and virtual)

· Manage and maintain switches, routers, and other network infrastructure, including configuration, VLAN setup, and troubleshooting

· Manage and maintain wireless network infrastructure, including access point configuration, coverage optimization, and troubleshooting connectivity issues

· Manage and maintain the VoIP phone system, including user setup, call routing, and troubleshooting

· Manage and maintain security camera and surveillance systems, including configuration, storage, and access

· Manage and monitor key services including Active Directory, Group Policy, DNS, DHCP, and file/print services

· Administer and maintain business critical systems, including email (Microsoft 365/Exchange), backup solutions, and cloud infrastructure

· Monitor system performance, troubleshoot issues, and perform root cause analysis to resolve incidents quickly

· Manage user accounts, permissions, and access control across systems

· Administer the identity provider (IdP) platform Okta, including SSO configuration, MFA policies application integrations, and user lifecycle management

· Maintain and improve network security, including firewalls, VPNs, antivirus/endpoint protection, and patch management

· Perform regular system backups and test disaster recovery procedures

· Document IT systems, processes, and procedures, and keep records current

· Serve as a point of escalation for the IT Support Technician on complex technical issues, and provide guidance on best practices

· Collaborate with the IT Manager on infrastructure planning, projects, and technology decisions

· Evaluate new technologies and recommend upgrades or solutions to improve efficiency, security, and reliability

· Coordinate with vendors and service providers for hardware, software, and infrastructure needs

· Participate in an on call rotation for after hours support as needed

Other duties as assigned

QUALIFICATIONS AND CORE SKILLS:

· 3–5 years of experience in systems administration or a similar IT infrastructure role

· Associate's or Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience

· Working knowledge of office automation products, databases, and remote control

· Intermediate knowledge of networking, including hands-on experience configuring and troubleshooting switches, routers, VLANs, TCP/IP, VPNs, and firewalls

· Strong troubleshooting skills and the ability to prioritize and resolve issues under pressure

· Excellent communication skills, with the ability to explain technical issues to non-technical staff

PHYSICAL REQUIREMENTS:

· Primarily an office/desk setting

· Exposure to typical manufacturing conditions (noise, machinery, temperature variation), when walking the plant floor

BENEFITS:

Sconza Candy Company offers a competitive compensation and benefit program which includes full medical and dental coverage, 401(k) with company match + discretionary contribution (100% vested immediately), vacation and 11 holidays per year.

SALARY RANGE: $85,000-$110,000

Sconza Candy Company is an Equal Opportunity Employer/EEO.

This description is a general statement and does not include other duties as assigned.

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